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Terms & Conditions
Reformer One Terms and Conditions
We operate on a 10-hour cancellation policy (24 Hours for Workshops) on all group and private sessions. Cancellations made after this time will be fully charged.
We know, sometimes things happen and you might have to cancel. Cancellations may be made on our online booking system at the Reformer One page via Bsport, on the BSport App or by email, bookings@recoveryone.ie. We do not implement the cancellation policy on a case-by-case basis.
If you have any issues cancelling your class through the system, message us immediately via Whatsapp or Instagram or Email us and we will do it for you.
All Reformer One clients must be over 18 years of age to attend Reformer Pilates classes.
Please note, you must sign a full Health Questionnaire on your first visit to our studio.
You must disclose fully to Reformer One if you have any health conditions and if your health changes during the course of your time at Reformer One.
If pregnant, after your first trimester your are no longer permitted to group classes
Reformer One Membership Terms and Conditions
Payment and Monthly Fees
1.1) Full payment is required in advance of any training programme beginning regardless of usage
1.2) There are no refunds in whole or in part
1.3) Memberships are non-transferrable
1.4) Memberships can be frozen for minimum 1 month and maximum 6 months , This request must be made in writing no sooner than 7 Days before renewal is due
1.5) 14 day’s notice is required of intention to terminate membership
1.6) Any failed or overdue payments must be cleared before booking sessions or cancelling memberships
Booking Classes
2.0) All members must book sessions via Legitfit in advance of attending
2.1) Should you book a class and not attend, your class credit will be deducted from your account
Responsibility for your personal belongings
3.1)Reformer One will not be held responsible for lost or stolen items
3.2) Bikes and cars are parked at your own responsibility
Members responsibility
4.1) Please do not attend the Reformer One if you are displaying symptoms of Covid 19/Cold or Flu
4.2) Please do not attend Reformer One if you have family member or somebody in close contact displaying Covid 19 Symptoms
4.3) you are responsible for your own behaviour , rude or aggressive behaviour will not be tolerated and you will be asked to leave the studio
4.4 ) Please act responsibly when using equipment within the studio, misusing or tampering with equipment will lead to expulsion from the Reformer One and may incur financial costs to replace equipment
Packages
5.1) Introductory Package can only be purchased strictly once per customer. This package is for first time member only Any customer purchasing the package a second time will be refunded.
5.2) Packages can be frozen upon request for up to 2 months and frozen only once. End dates are clearly stated on purchase of package and we will not extend the date on packages.
Privacy Policy of Recovery One
Recovery One operates the https://www.recoveryone.ie/ website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the recoveryone.ie website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template Generator.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.recoveryone.ie/, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
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To facilitate our Service;
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To provide the Service on our behalf;
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To perform Service-related services; or
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To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
